Monday, September 21, 2009

Arun Sarin, former Vodafone's CEO, Sharing Leadership Tips

I've just spent an hour of my spare time watching an exceptional UC Berkeley Lecture by Arun Sarin, former Vodafone's CEO. He shared his thoughts on leadership, focusing on four major topics that a leader should always keep in mind. I'll try to summarize some points that I intend to keep in mind.

Strategy
Always look at the big picture, keep an eye on what will be your company in 5,10, 15 years. Try to understand the world and anticipate trends. Comunicate clearly through mission and vision and make sure that every step is in the right direction.

Operations
While a good leader should be strategic, never underestimate the daily operations. Make sure that your customers have a good experience with the company. Be sure that they have the needed attention if an issue arises.

People
Be an overall nice person to work with. Choose the right people in the right place and if something is not working face the issue immediately.

Cross-Culture
We cannot imagine any big corporation working only in a single country. Innovation happens everywhere and we should be acquainted with doing business all around the world. It doesn't means that you should be an expert on country history, but it means that you should respect people and care about them. 

In conclusion I appreciated a thought that he expressed: do your job wholeheartedly, whatever you are doing. If you are carrying bags for someone else, carry these bags well. This is probably the most important tip that he shared, I'll keep it in a drawer of my mind.

I admit that my summary is very short, I may have lost some important points, but you can listen to the podcast by yourself. This is not related to technology, open source or MySQL, but it helps to understand the dynamics of big companies and how the world is changing.

Happy learning,
Luca